Welcome to White Horse Self Storage (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your use of our website (the “Site”) and our caravan, motorhome, and vehicle storage services (the “Services”).
By accessing our Site or using our Services, you agree to be bound by these Terms. Please read them carefully. If you do not agree, you must not use our Site or Services.
- Company Information
White Horse Self Storage is a UK-based business providing secure storage solutions for caravans, motorhomes, and vehicles.
Registered address: Wessex House, Teign Road, Newton Abbot, Devon, TQ12 4AA
Email: [email protected]
Telephone: 01392811445
- Website Use
- The Site is provided for general information only.
- We do not guarantee that the Site, or any content on it, will always be available or free from errors.
- You may not misuse the Site, attempt to gain unauthorised access, or transmit viruses or harmful material.
- Storage Agreements
- Storage is provided only upon completion of a signed storage agreement and payment of fees.
- You agree to provide accurate details of your vehicle, including proof of ownership.
- Vehicles must be insured, roadworthy, and comply with all legal requirements while stored with us.
- Customers are responsible for ensuring their vehicle is adequately insured against theft, fire, damage, and any other risks.
- Payment & Fees
- Storage fees are payable in advance as per your agreement.
- We reserve the right to increase fees with 30 days’ notice.
- Late payments may incur interest and/or suspension of access to your vehicle until payment is made.
- If payment remains outstanding, we reserve the right to exercise a lien over the stored vehicle in line with UK law.
- Access & Security
- Access is only permitted to registered account holders and authorised persons.
- You must follow all site security and safety rules.
- We accept no liability for loss or damage unless caused by our proven negligence.
- CCTV and security systems are in place, but we do not guarantee prevention of unauthorised access or theft.
- Liability
- We are not liable for damage, loss, or theft of vehicles, accessories, or contents, except where caused by our negligence.
- We are not responsible for indirect or consequential losses (e.g. loss of use, travel costs).
- Nothing in these Terms excludes our liability for death or personal injury caused by negligence, fraud, or any rights you are entitled to under UK law.
- Customer Responsibilities
- You must keep your contact and insurance details up to date.
- You must not store hazardous, illegal, or dangerous materials in or on your vehicle.
- You must ensure your vehicle does not leak fuel, oil, or cause environmental damage.
- Termination
- Either party may terminate the storage agreement with [7 days] written notice.
- If you fail to comply with these Terms, we may terminate immediately and require removal of your vehicle.
- Privacy & Data Protection
- We handle your personal data in accordance with our [Privacy Policy].
- By using our Services, you consent to the processing of your information for administrative and security purposes.
- Governing Law
These Terms are governed by and construed in accordance with the laws of England & Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England & Wales.
- Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with the updated “last updated” date. Continued use of our Site or Services after changes are made constitutes acceptance of the updated Terms.
